Contact us: 1300 295 786

Domiciliary Equipment Service

Domiciliary Equipment Service

DHS Equipment Program

Effective 3 December 2018, the DHS Equipment Program is being managed by Domiciliary Equipment Service (DES), and continues to be responsible for providing equipment and home modifications to eligible clients, including those awaiting to transition to the National Disability Insurance Scheme.

The program provides eligible people with equipment and home modifications for mobility, access, transfers, bathing and personal care, pressure management, seating and communication.

Assessment and selection is undertaken by qualified health professionals and registered nurses from non-government organisations, hospitals, community health services, and private practice.

The DHS Equipment Program continues to provide equipment and/or home modifications services to people who are:

  • Awaiting transition to NDIS (National Disability Insurance Scheme)
  • Clients, 65 years of age and over, and are clients of Commonwealth Continuity of Support Programme (CoS)
  • Clients, 65 years of age and over, and already have equipment or require customised mobility
  • Requiring an Advanced Palliative Equipment Response (APER)

Please contact DES if you would like to discuss how to access equipment and home modifications through the program and options available.

Telephone1300 295 786
Fax1300 295 839
Email (inquiries  and feedback)dhsequipmentprogram@sa.gov.au
Email (request forms)des.frontdesk@sa.gov.au

DSA Clients Awaiting Transition to NDIS

DSA Clients Awaiting Transition to NDIS

If you are a client of Disability SA or Minda Inc., awaiting transition to the National Disability Insurance Scheme (NDIS), you can continue to access equipment through the DHS Equipment Program until you have an active plan with the NDIS.

See the  information in the following pages for additional information about getting your equipment and home modification needs met.

Access to Assessment Services

Access to Assessment Services

You must have your needs assessed by a suitably qualified allied health professional, and they need to submit all paperwork to the DHS Equipment Program (currently based at Domiciliary Equipment Service - DES).

Please note: If you have an active plan through the NDIS, you will no longer be eligible to access equipment through the DHS Equipment Program. If you are ineligible to access the NDIS, please contact the DHS Equipment Program to discuss your circumstances and potential options.

If you are requesting an item of equipment or home modification, or you are having difficulty using equipment currently provided, contact your service provider to arrange a health professional to assess your clinical needs.

Equipment Program Contact Details

Equipment Program Contact Details

The DHS Equipment Program is currently based at Domiciliary Equipment Service – DES.

Please contact DES if you would like to discuss how to access equipment and home modifications through the program and options available.

Telephone1300 295 786
Fax1300 295 839
Email (inquiries  and feedback)dhsequipmentprogram@sa.gov.au
Email (request forms)des.frontdesk@sa.gov.au

Eligibility

Eligibility

Determining Eligibility

Overarching Eligibility

To be eligible for DHS Equipment Program you must already be a registered client of Disability SA or Minda Inc.

Information on how to determine service eligibility is outlined in the documents below:


Key Approval Criteria

You must meet key approval criteria to be eligible for equipment or home modifications through the DHS Equipment Program:


Specific Eligibility Criteria and Screening Tools

Some items have specific eligibility criteria associated that must be met in addition to the Key Approval Criteria. For some of these items, a screening tool must be completed by your therapist. Use of the screening tool ensures all aspects of the eligibility criteria have been met.

For all relevant documents, proceed to the Specific Eligibility Criteria and Screening Tools on the eligibility document list.

Assessment and Ordering

Assessment and Ordering

Assessment

Assessment

Who can do an Assessment?

Any allied health professional with the right discipline for the item being requested can prescribe for eligible clients. The in scope list identifies which discipline can prescribe for each item type.

Minda Disability Choices (formerly ASSIST Therapy Services) continue to provide assessment services for clients living in metropolitan Adelaide on behalf of the DHS Equipment Program. They can be contacted to arrange an assessment.

Alternatively, clients can arrange an assessment (which may incur costs to the individual) via:

  • a Medicare Chronic Disease Management Plan through their GP
  • a private therapist (health insurance or self-funded)
  • the Commonwealth My Aged Care Programme (over 65s only), or
  • SA Health or Country Connect.

What is available through the DHS Equipment Program?

In Scope Lists are the lists of equipment or home modification types that the DHS Equipment Program has endorsed for supply when a client meets the Program's eligibility criteria.

The lists include information on assessor requirements, if delegate sign-off is required, and if any additional criteria and screening tools apply.

The Equipment Item Types and Definitions (XLS 80.5 KB) document provides a consolidated list of the equipment with definitions of each item.

Each equipment and home modification type on the In Scope List lists relevant documents that support the prescription process.

Selecting Equipment or Home Modifications

Selecting the most suitable item with the right measurements, features and accessories can sometimes be difficult. A number of information sheets have been developed to support assessors in the assessment of equipment and home modifications. Find further information on the assistive technology selection page.

There are multiple equipment and home modification documents which can assist in the appropriate selection and prescription of equipment or home modifications.

Submitting a Request For Equipment or Home Modification

Submitting a Request For Equipment or Home Modification

Details of the requirements of the equipment or home modification need to be recorded on a request form.

All Category 2 items must be submitted with:

An additional specification form may be needed if measurements or adjustments to the item need to be detailed. Any customised equipment item must also have an Equipment Agreement Form completed with the client.

Please ensure that individuals and their carers read the following document prior to planning and commencing major home modifications:

Further information can be found on the  Assistive Technology Services - Ordering page.

Transferring Ownership of Assistive Technology

Transferring Ownership of Assistive Technology

Ownership of most equipment supplied to clients via the DHS Equipment Program is retained by DHS, with DES tracking these items and managing any repairs and collections needed.

Some smaller equipment items and all home modifications are considered to be consumable and become the responsibility of the person to care for and maintain once supplied.

People moving to / from interstate can apply to have the ownership of the items transferred to the respective state funding program, as outlined in the documents below:

When equipment and home modifications are supplied to a person, there are Terms and Conditions associated with the provision of these items.

Follow up and Review

Follow up and Review

Follow Up

Following delivery or installation of equipment or home modifications, it is an expectation that follow up contact is made by the assessing therapist to ensure that it is meeting the person's needs. Any issues with the item or home modification need to be identified within the first month post-delivery. This process allows any clinical issues to be addressed by the assessor without a subsequent request form being needed.

Follow up can be completed via phone call (low risk, basic items) or home visit (high risk or complex items). If you are unable to complete a follow up check of the item, please advise DES so that alternative arrangements can be discussed.

Review

Review is a process that is encouraged after a person has had their equipment for a period of time. It helps to identify any problems with either the function of the equipment, how it is being used by the client, or if the item requires replacement. These problems may result from changes in the client's condition, ability of the client to use the modifications, a change in their living situation, or deterioration of the item.

Domiciliary Equipment Service encourages prescribers to check with any client they have contact with if they are having any problems with their equipment, so as to avoid putting a person at unnecessary risk.

Becoming an Assessor

Becoming an Assessor

Allied health professionals and registered nurses can assess for, and select equipment and home modifications relevant to their discipline for eligible clients. It is expected that individual assessors adhere to their professional conduct and only complete assessments and recommendations for items within their skills and scope of practice.

Approved Disciplines

Different equipment and home modification types may only be prescribed by approved disciplines. This information can be found in the DHS Equipment Program Equipment In-Scope List (XLSX 116.6 KB)and the Home Modifications In Scope List (XLS 277.0 KB).

There is no registration process for assessors. All requests completed by assessors are sent to DES for consideration.

Training is available to support assessors in learning relevant information to support best practice and accurate prescription of various equipment and home modifications. See the training page for information on courses, session dates and times.

Wheelchair and Seating Service

Wheelchair and Seating Service

DES offers a Wheelchair and Seating Service for clients of the DHS Equipment Program. Find more information on the Wheelchair and Seating Service Page.

Access and Communication Technology Service

Access and Communication Technology Service

The Access and Communication Technology Service (ACTS) is a consultancy service that can provide support to clinicians when assessing for Augmentative and Alternative Communication Systems (AAC), Computer Access Technology (CAT) and/or Environmental Control Systems (ECS) for clients eligible for the DHS Equipment Program.

ACTS is staffed by a team of Novita Children's Services allied health specialists, with backgrounds in speech pathology, occupational therapy and electronics, and expertise in the field of assistive technology.

Documents for Prescribing ACTS

Flyers

Forms - Assessment

Reference Documents – Accessing Services

Specific Eligibility Criteria

Glossary of Common Terms

Glossary of Common Terms

This is a list of common terms used for the DHS Equipment Program.

TermDescription
DHS Equipment Program

The Department of Human Services (DHS) state-wide equipment program (also known as the Equipment Program) services the equipment and home modification needs of a range of eligible clients.

Clients are assessed by Allied Health Professionals or registered nurse for items in scope of the program and they send their request to Domiciliary Equipment Service (DES) for consideration and approval. DES then manages the supply and maintenance of all.

Eligibility

Clients must meet the general 'key approval criteria' for the equipment item(s) or home modifications being requested. In addition, there are specific eligibility criteria for particular equipment items or /home modifications.

Key Approval Criteria

A set of key criteria that a person must meet in order to be eligible for any item available through the Equipment Program (see "Eligibility").

Specific Eligibility CriteriaSome equipment and home modifications have additional eligibility criteria that must be met by a client in order to be approved for supply. The in-scope lists indicate if the item has extra specific eligibility criteria.
Equipment Screening Tool

A tool that must be completed and submitted to the Equipment Program to demonstrate that the client has met the eligibility criteria set out for the item. Not all items require a screening tool to be completed; this is indicated on the in-scope list.

In-Scope lists - Equipment/Home Modifications

The lists of equipment or home modification types that the Equipment Program has endorsed for supply when the client meets the eligibility criteria. The list includes information on prescriber requirements, whether the item is Category 1 or 2 and whether any additional criteria and screening tools apply.

Equipment Item Types

Manual and powered wheelchairs, mobile shower commodes, seating and accessories, children's posture chairs, children's walkers, children's standing frames, technology and speech generating devices have different features and accessories available and the Equipment Program has listed these separately as different 'types (i.e. 1-4)'.  There is a document which describes each equipment type named Equipment Item Types.

Category 1 (Cat 1) Equipment

Generally, lower cost or easily re-issuable items that DES maintains as stock. These items are supplied immediately if available; they may be placed on back-order if not immediately available. Items are identified as Category 1 on the equipment in-scope list.

Category 1 (Cat 1) Home ModificationsGenerally, lower cost home modifications which will usually be completed within 2 weeks of being processed, pending availability of funding. Items are identified as Category 1 on the Home Modifications In-scope list.
Category 2 (Cat 2) Equipment

Equipment items that require sign-off by a delegate before DES will supply the item to the client. Item types are identified as Category 2 on the Equipment in-scope lists. If a client's needs cannot be met through the Cat 1 items available on the Catalogue, then the item being requested for purchase is considered Category 2. All Category 2 items require a risk rating and priority scoring form to be completed as part of the prescription.

Category 2 (Cat 2) Home ModificationsHome modifications that require sign-off by a delegate before DES will process the request. Home modification types are identified as Category 2 on the in-scope list.
Risk Rating and Priority Scoring FormThis is required for all Category 2 items of equipment. It is used to prioritise supply of these items..

Advanced Palliative Equipment Response

Advanced Palliative Equipment Response

The DHS Equipment Program Advanced Palliative Equipment Response (APER) is available for people who meet the following eligibility criteria:

  • Live in Metropolitan Adelaide
  • Are Registered and an active client of a community palliative service (SA Health Specialist Palliative Care Service)
  • Are in the terminal / end stages of their illness as agreed by the palliative service (expected to require services for less than 16 weeks)
  • Require a rapid equipment response due to the deteriorating nature of their condition
  • Are unable to access equipment through alternate funding sources in a timely manner

Referring to the Program

An individual can be referred to DHS Equipment Program using the:

This form only needs to be completed once. DHS Equipment Program staff will review the request and will make contact with the person or their carer to discuss the referral.

Requesting Equipment or Home Modifications

Requests for equipment or home modifications can be made using the following:

If you are unable to complete a follow up check of the equipment or home modification once installed, please indicate this on the request form so that DHS Equipment Program staff can coordinate a follow up check by an occupational therapist or physiotherapist.

Please ensure all other funding sources have been exhausted prior to requesting equipment through APER.

  • Clients, under 65 years of age - consider referral to Adults with Chronic Conditions (ACC) - via Dom care (RDNS) - 1300 295 673 (additional information about this program can be found in FAQ document below)
  • Clients, 65 years of age and over - referral through My Aged Care for Home Care Package (1800 200 422) or via the client's existing package provider

Requesting beds

Please ensure any bed requests are submitted together with:

If further information or assessment is required, DHS staff will liaise with the local health networks who have made the request, and if necessary may engage a suitably qualified allied health clinician to carry out further assessment.

Requesting an Allied Health Assessment for Equipment or Home Modifications

If an assessment is required to determine equipment or home modification needs, this can be requested using:

Please note that mobility assessments must be completed by a physiotherapist.

Additional Information

With Domiciliary Care transferring to RDNS SA as of 1 July 2018, there have been some changes to pathways for people who require palliative services and to have their equipment needs met. The document below provides further information through some frequently asked questions.

State Government of South Australia © Copyright DHS .

Last updated:29 May 2017 4:24pm
Provided by:
Department of Human Services
URL:
https://www.des.sa.gov.au/funding-programs/dhs-equipment-program
Last Updated:
27 Mar 2018
Printed on:
16 Dec 2018
The Domiciliary Equipment Service website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016